One of the great FREE features of the Planet Community is the ability for you to upload documents to your "My Files" space - and they don't even have to be flipcharts! Here's a brief guide about how to upload your files.
At a glance ...
(1) Log in to Planet. Then go to the main menu and choose My Planet > Files.
(2) You will then be taken to your personal page, where will see a box with the "My Files" tab selected. This box gives you a snapshot of files you have already uploaded, how far you are to your 1GB file storage limit, and more importantly, the option to upload, or delete existing files in your online file storage area, as well as create new folders for organizing.
(1) In the top right corner of your My Files box, select the green arrow Upload icon.
(2) You will then see the screen below. Click on Browse to find and select your file. Note: The maximum file size is 80MB.
(3) Enter a description for your file.
(4) Next, choose the Upload button underneath the Description box to save your file to your storage space. Note: Only you can see or access any of the files that you've uploaded to your My Files area. In the near future, you'll be able to share these files with other Planet members!
(1) From the My Files tab on your profile page, you'll see a listing of files you've already uploaded. Choose the Delete link next to the file you would like to remove from your space.
(2) Click Ok to confirm and delete the item.
(1) From the My Files tab on your profile page, click on the New Folder link in the upper right portion of the page.
(2) You will then see a box appear at the bottom of your file listing. Enter the name of your new folder and click on Add Folder.
(3) Your new folder will then appear on the My Files tab. You may delete the folder at any time by choosing the Delete button to the right of any of your folders.
(4) To upload files to your folder, click on the folder and then choose the Upload button in the upper right portion of the box. You may also create subfolders by clicking on the New Folder button, or return to a previous folder by clicking on the appropriate link under the main folder name. Note: The ability to move files between folders will be available in the near future!
is there a way for me to save my desired search filter requirements and also is there a way to go back after downloading a flip chart. I just get the message that cannot find webpage.
thanks
Sometimes I can upload my files but often I get an error message. I think I have followed directions carefully. Do you have any suggestions? Is there a problem with the program or is it just operator error?
Deborah: Currently, there is no way to save a filtered search; however, in the future you will have the ability to favorite flipcharts so you should be able to quickly get back to the ones you want to view. Regarding returning to your search results after downloading a flipchart, take a look at this FAQ, which should help answer your question: community.prometheanplanet.com/.../webpage-expired-how-do-i-return-to-my-filtered-resource-search-results.aspx.
Laura: Would you please let us know the exact steps you're following, which platform you're working on (Mac/PC), as well as the wording of the error message so we can further investigate? Thanks!
Lori,
I am using the Windows platform. Sometimes I can upload my flipcharts using your directions above and at other times I get an error message that says "Sorry, there was a problem with your last request! Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too."
I want planet to know that I appreciate the space to store my flipcharts so I can find them from any computer. Thanks!
I'm having the same concern as Deborah. It is very frustrating!
Laura and Celinda: Are you still experiencing this issue? I've passed it on to our developers to see if they can replicate.
I uploaded 3 files and that was 2 weeks ago,,but it says 'pending'..not sure what to do
@Nicole - Thank you. Will see if we can get that sorted for you. Just want to make sure, you are referring to the files inside your personal file storage and not files posted to Planet. Right?